We are pleased to offer you the choice of how your bike rac is shipped to you or the person you are gifting it to.

Orders are processed within 1-2 business days. Once your item is processed you should receive a Shipping Confirmation email with tracking number. Depending on which shippping option you choose, it typically take 3-7 business days to the final destination. Use the tracking number to view the status of your shipment and the expected delivery date. 

If you need to make changes to your order after it is placed, please contact isaac@bike-rac.com right away. We will do our best to accommodate your changes if the item(s) haven't already been processed. You will receive your order confirmation and tracking number after placing your order, please be patient it may take a day or two. We apologize, but we cannot ship to P.O. Boxes.

We are confident that you will like your new bike rac. However, if you are unsatisfied, and the bike rac is unused and unharmed, you may return items within 30 days of product receipt in the original packaging. To process your return, contact us at  isaac@bike-rac.com.  Please contact us if your items arrived damaged, and provide pictures of the damage.  

For unwanted items, instead of a return, we encourage you to donate to a local bike shop or 501(c)(3) organization. Donating is gratifying, better for the environment and saves you from any applicable return fees!